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Customer Reviews

James came recommended to me from another hearing specialist in the retail business who felt that I would get a better deal in a neighborhood where I live and work. I had been diagnosed by an EMT and after seeing an audiologists I was referred to Hearing Masters and James.

I went in to see him, and he tested me quite thoroughly. He gave me recommendations about different kinds of hearing instruments at different price levels. I tried out different hearing instruments and selected one that felt comfortable and had the features I was looking for.

Hearing Masters gives you 30 days to try everything out, and if it doesn't work James will put you into something else. I ended up staying with the one I originally selected, and I have been wearing it now for 2 or 3 years.

Whenever I have issues with it not working right or needing an adjustment to make it fit better, James has always been very responsive. He has taken excellent care of me. I would recommend him very highly to anyone.

David Beer, Dallas, TX


I have been using Hearing Masters for about 6 years. He was recommended to me by a friend. She gave me her mother's hearing aids, and he fixed them to fit me. That is how it all got started. I feel comfortable with him.

Sandra D., Rockwall, TX


Hearing Masters has taken care of me for over 20 years. This is my fifth hearing aid from them, and my experience has been excellent from the first time I went in there. You get personalized service and they take care of your hearing aids after they sell them to you. If you have a problem, 90% of the time they can fix it. I have no worries.

Bob Berman, Addison, TX


I have had several sets of hearing aids, and my most recent sets have been through Hearing Masters. I have had my newest ones for about a month, and they are working fine. I am happy with them. I have had 2 or 3 sets of hearing aids through Hearing Masters over the last 20 years.

I have talked to James about the possibility of coming down here to East Texas and giving hearing tests. I live in a development that is mostly people in their 70s and 80s, and a lot of them have hearing problems. It would be good to come down here, but I haven't had time to organize everyone in order to get appointments.

I have a referred a lot of people to him, and to my knowledge they have all been happy with him. I don't have any complaints.

Jim Huffhines, Hideaway, TX


I am very satisfied with Hearing Masters. I have been buying hearing aids from them for 10 years. They are cooperative, dependable, and very competitive with pricing. I would definitely recommend them.

Tom B ., Dallas, TX


Hearing Masters were recommended to me, and I went to meet first with James. I was impressed with him and came back the following week to get hearing aids. I have gone once more since then to have them adjusted.

I am extremely pleased with everything that has happened so far. James can even do adjustments over the telephone for the hearing aids. He put in some new software so that he do that.

Glen C. – Hideaway, TX